Voicemail (*123)
Receive and Manage Voice Messages by Phone, Web, and Email.
Three-Way Calling (Flash 7)
Conference calls are as easy as 1-2-3.
Busy / No Answer Call Forwarding
Basic Call Forwarding
Call Forwarding Plus Voicemail
Do Not Disturb (All Calls to Voicemail Without a Ring)
Every option for every situation.
Simultaneous Ring
One phone number for all your phones - calls reach you anywhere, every time.
Call Waiting (Flash *)
Don't miss an incoming call - even if you're already on the phone!
Caller ID
Know who's calling, before you pick up the phone!
Call Return (*69)
Missed a call? Dial *69 and quickly call them back!
Caller ID Block (*67 / *82)
When privacy is in order...
Find Me / Follow Me
Calls are routed in order to up to five numbers where you may be.
International Call Blocking
Prevent anyone from making calls abroad that are not free.
Voicemail
Lightyear Voicemail allows you to retrieve and manage your messages by phone,
the web and even email.
Access Your Voicemail Box From Anywhere
You can check your voicemails from your Lightyear phone or remotely from any
touch tone phone. As a Lightyear VoIP phone service customer, you can customize
a 4-digit password to access your voicemail via your Lightyear phone or, if
you are away, simply dial your phone number plus the password to remote access
your voicemail.
Receive and Play Back Your Messages by Email
Now you can check your voicemails without checking your phone. With Lightyear
VoIP phone service, you can customize your voicemail to send you instant email
notification when you get a message or actually have the message sent to you
via your email service. Then you can play your messages right from your computer.
Customize Your Voicemail Online or by Phone
With Lightyear's online feature management, you can turn your VoIP phone service
features on or off anytime you want, activate email notification at the touch
of a button, change the number of rings before calls go to voicemail, plus
more. If you're feeling creative you can even upload wav files to use for
your voicemail greetings.
Lightyear Voicemail is a FREE feature with all Lightyear VoIP service plans.
Details
All standard voicemail features are included in your service, plus message
waiting notification, message storage, message retrieval and more. To access
your voicemail dial *123 from your Lightyear XSTREAM VoIP phone. The default
password is 1111. You can also access your voicemail by dialing your VoIP
phone number from any phone.
Press * when you hear your greeting.
Enter your Lightyear XSTREAM VoIP phone number starting with the area code.
Click here for a copy of the Voicemail Guide (you will need Adobe Acrobat
Reader to view it).
You can also listen to your voicemails by accessing your Lightyear XSTREAM
VoIP account manager here.
Click on "Listen to Voice Mail" under "Manage Account"
section.
Voicemail Notification
Your voicemail comes equipped to deliver voicemail notification in several
ways. You can have message notification set to a stutter dial tone or e-mail.
You may disable your stutter tone voicemail notification by:
Once you are in your voicemail menu, select Option 9 (User Options)
Select Option 4 (Notification Options)
Follow the prompts
To enable your stutter tone notification if you have previously disabled
it just follow the instructions above.
You can also setup e-mail voicemail notification by accessing your Lightyear
XSTREAM VoIP account manager here.
Click on "Listen to Voice Mail"
Change "Current Status" to "Enable"
Enter e-mail address and click "Update"
Enter PIN and click "Update"
Three-Way Calling
Conference calls are as easy as 1-2-3.
When you can't all be in the same place at the same time, Lightyear 3-Way
Calling brings you together. Lightyear 3-Way Calling allows you to speak with
two other people in different locations at the same time.
3-Way Calling is ideal for people who need to talk with more than one friend,
family member or associate at a time. It's the perfect tool for planning an
event, conducting a meeting, consulting a third party, or just catching up
on each other's lives.
Lightyear 3-Way Calling is a FREE feature included with the Lightyear VoIP
Basic and all of the Lightyear VoIP Plus phone service plans.
Details
This feature allows you to hold a conversation with 2 different parties located
at 2 different numbers. To use this feature:
Call the first party
Press flash followed by 7. You should hear a hold tone
Dial the additional party and press flash followed by 7 once again
All three parties should now be connected. Either party my leave the call
by hanging up. You may also disconnect the second party by pressing flash
8. Note: If your phone doesn't have a "flash" button, quickly depress
and let go of the "off hook" or "hang-up" button to achieve
the same effect.
Call Forwarding
Always out and about? With Lightyear Call Forwarding, your incoming phone
calls find you anywhere!
Lightyear Call Forwarding options let you send your incoming calls to any
phone number in the world. You can also choose to forward all calls or forward
calls only when your Lightyear phone is busy or if there is no answer after
a set number of rings. Lightyear's VoIP phone service gives you tons of options
and total control over your calls. Want even more flexibility? Call Forwarding
is a FREE feature on all Lightyear VoIP phone service plans.
Busy / No Answer Call Forwarding
In the event your Lightyear XSTREAM VoIP phone is busy or not answered, this
feature will automatically forward all incoming calls to a number you have
previously identified. If your phone is not answered in 4 rings your call
will be forwarded to the number you request. If you require fewer or more
rings please use the Find Me / Follow Me Feature (see below). To select the
number you would like to have your calls forwarded to, log into your Lightyear
XSTREAM VoIP account manager here.
Select "Enabled" under Call Forwarding.
Select "Busy/ No Answer"
Enter the number you want your calls to forward to
Click "Update"
If you wish to stop forwarding, just visit your account manager and select
"Disabled" under Call Forwarding.
Basic Call Forward
Call Forwarding automatically forwards all incoming calls to a number you
have previously identified. To enter the number you would like to have your
calls forwarded, access your Lightyear XSTREAM VoIP account manager here.
Select "Enabled" under Call Forwarding.
Select "Basic Forwarding"
Enter the number you want your calls to forward to
Click "Update"
If you wish to stop forwarding to that number just go to your account manager
and select "Disabled" under Call Forwarding. Note: All Call Forwarding
features will show the originating calling number rather than the number the
call is being forwarded
Basic Call Forward + Voicemail
This feature automatically forwards all incoming calls to a number you have
previously identified. If the forwarding number is busy or not answered, the
call will then be forwarded to your Lightyear XSTREAM VoIP voicemail. To select
the number you would like to have your calls forwarded to, simply log into
your Lightyear XSTREAM VoIP account manager here.
Select "Enabled" under Call Forwarding.
Select "Basic Forwarding + voicemail"
Enter the number you want your calls to forward to
Click "Update"
If you wish to stop forwarding, simply log into your account manager and select
under "Disabled" under Call Forwarding.
Do Not Disturb (All Calls To Voicemail Without
a Ring)
Had enough of the phone ringing? Need a little privacy for studying, sleeping
children or just don't want to be disturbed? Lightyear VoIP phone service
has the perfect calling feature, Lightyear Do Not Disturb.
This feature automatically forwards all incoming calls to your Lightyear XSTREAM
VoIP voicemail. To select this option simply access your Lightyear XSTREAM
VoIP account manager.
Select "Enabled" under Call Forwarding.
Select "Send all calls to voicemail"
Click "Update"
If you wish to stop forwarding, visit your account manager and select "Disabled"
under Call Forwarding.
Simultaneous Ring
One phone number for all your phones, calls
reach you anywhere, every time
Lightyear Simultaneous Ring lets you set up a Lightyear phone number to ring
multiple phone numbers. When someone calls, all the programmed phones will
ring at the same time and whichever phone you pick up first, gets the call.
If you do not pick up the call on any phones then it goes to voicemail of
the phone that picks up first. These programmed numbers don't even have to
be Lightyear phone numbers. They can be your cellular or even work phone number.
Calls sent to these numbers are treated as outbound calls from your Lightyear
VoIP phone service. Here's an example of how it works... say you program your
cellular number for Lightyear Simultaneous Ring. When your friends call your
Lightyear phone number, your Lightyear phone and cell phone will both ring.
You are in the car with your cell, you pick up the phone and you start talking.
If you're at home, just pick up your Lightyear phone and don't use up your
cellular minutes. It's that easy.
Use Lightyear Simultaneous Ring to consolidate
all your phone numbers into one!
How many phone numbers does an average person have these days? At least two...
your home and cell phone. So now you have to give out multiple phone numbers
to be found, right? Wrong! With Lightyear Simultaneous Ring, you can program
all your phones to ring when people dial just one phone number - your Lightyear
phone number. How? Simply program Simultaneous Ring with all your phone numbers
and then give out your Lightyear phone number. If you get a phone call on
your Lightyear phone number all your phones will ring. You get the flexibility
of taking the call wherever you are and callers only have to dial one number
to reach you. Lightyear Simultaneous Ring is a FREE feature included with
the Lightyear's Basic VoIP and all of the Lightyear VoIP Plus phone service
plans.
Details
Allows you to have an incoming call ring multiple phones at the same time.
The call may be received by answering any of the phones at any location. This
option is part of the Find Me / Follow Me feature. To set up visit the account
manager, click on "Enabled" under the Call Forwarding, select Find
Me / Follow Me, click on Find Me / Follow Me Setup and check "Ring to
all locations simultaneously."
Call Waiting
Don't miss an incoming call - even if you're
already on the phone!
Lightyear Call Waiting lets you to take an incoming phone call while you're
already on the phone. This feature places your first call on hold while you
answer the second incoming phone call. How? Say you are on the phone and a
second call comes in. You hear a beep, letting you know there's another call.
Simply press the flash * buttons, your first call is put on hold, and you
take the second call. Finished talking to the second caller? Press the flash
* buttons again and you're right back where you started with the first caller.
Calls that you do not answer go to Lightyear's voicemail.
Lightyear's VoIP phone service even has Caller ID for Call Waiting so you'll know who is calling before you decide to answer. You can also use this feature to put a call on hold. Just press the flash button once to put the call on hold and press the flash button again to return to the call.
Lightyear Call Waiting is a FREE feature with all Lightyear VoIP Service Plans.
Details
A tone alerts you to incoming calls and displays caller number information
on suitably equipped phones. To place the current call on hold and speak to
the incoming caller, press the Flash Button followed by the * key. Use the
same procedure to return to the first call once you've completed you conversation.
Note: If your phone doesn't have a "flash" button, quickly depress
and let go of the "off hook" or "hang-up" button to achieve
the same effect.
To disable call waiting:
Log in to the Lightyear XSTREAM VoIP account manager.
Enable Call Forwarding under the Instant Access Options.
Select "Send all calls to voicemail" and press update.
At the end of the call, disable Call Forwarding under the Instant Access Options.
Caller ID
It's good to know who's calling, before you
pick up the phone!
Lightyear Caller ID shows you the phone number of the caller on your Caller
ID's digital display - so you choose if you want to take the call or not.
If it's an unwanted caller, pass on it! If it's a friend, loved one, or someone
you've been waiting to hear from, pick it up! Plus, you can even pair Caller
ID with Call Waiting, so you'll know who the second incoming caller is before
you take that call. It's a smart way to manage your phone calls and your time
- because you won't be guessing who's on the line, or taking calls you'd rather
miss. Lightyear Caller ID is a FREE feature included with the Lightyear VoIP
Basic and all of the Lightyear VoIP Plus phone service plans.
Details
Displays incoming caller information (number only) on any caller ID-enabled
devise. Your phone must have caller ID functionality or be linked to a display
box to view this information. Note: Lightyear XSTREAM VoIP service does not
currently support name
Call Return (*69)
Missed a call? Dial *69 and quickly call them
back!
Who just called? Instead of guessing use Lightyear Call Return, otherwise
known as *69, and it will automatically return your last incoming phone call!
Lightyear Call Return is a FREE feature included with the Lightyear VoIP Basic
and all of the Lightyear VoIP Plus service plans.
Details
This feature allows you to dial your last incoming caller by pressing *69.